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"There's a lot to like about the Unwind Hotel. The location is excellent as is the overall decor and atmosphere of the hotel. The service was prompt and very friendly. Even though we don't speak Japanese there were no problems. The restaurant was fantastic. In particular the breakfast that came with our room was like nothing I've experienced before. A variety of small dishes that were delicious. The free wine happy hour in the bar was a nice bonus. The room was a bit small, but that was expected and not unusual for Japan. The shower was one of the best I've encountered in Japan."

"Received an excellent services from Ayumi. Thanks "

"convenient location and lovely staff! onsen hours quite convenient as well."

"Hotel's exteriors a bit old but nice decor internally . Rooms are nice and big. Cozy hot tub/spa. Close to the ski slopes."

"Room is clean and brand-new. Staff are helpful but need more attention to the guests. There are shops nearby. Public bath and sauna are good but small. "

"From checking in to checking out the staff attitude prompt immédiat attention to any request or need from the customer. Getting over an beyond expectations. Two world Bravo your management should be proud of the etiquette you endorsed "

"The room was clean and the staff helpfull when needed. The breakfast buffet was good. However, the buffet never changed dependant on the day. "

"Excellent experience of staying this hotel."

"The experience was fantastic~~~"